FAQs

SHIPPING

What Shipping Methods Are Available?

Free standard shipping to all U.S orders (4-7 days). Expedited (2 day) shipping is free for orders more than $350 (Expedited shipping for order below $350 is $30)

Do You Ship Internationally?

Yes we do! our flat rate for international standard shipping is $10. Currently we do not offer expedited shipping for international orders.

How Long Will It Take To Get My Package?

U.S. Standard shipping will take 4-7 days to deliver. Expedited shipping will take 2 days to deliver.

How Soon Will You Ship My order?

Your order will ship next business day after payment received.

PAYMENT

What Payment Methods Are Accepted?

We accept major credit cards (including Visa, MasterCard, American Express, Discover), debit cards (MasterCard and Visa), and PayPal payments.

ORDERS & RETURNS

How do I place an Order?

You can simply place your order online via shopbovb.com, order via email at customerservice@shopbovb.com or feel free to DM via Instagram @bovb_bracelets. Currently we do not take order via phone call.

How Can I Cancel Or Change My Order?

If you change your mind, please contact us ASAP. Your order can be canceled 30 minutes after order placement. In the event we cannot cancel your order due to 30 minutes window has past, please contact us at customerservice@shopbovb.com to process the return.

How Do I Track My Order?

You can track your order by going to the tracking page. 

How Can I Return my purchase(s)?

Simply contact us at customerservice@shopbovb.com

What Is Your Return Policy?

You can return your purchase in 30 days upon receipt – no questions asked. Please write us an email with the subject “return” to customerservice@shopbovb.com. We will assist you with the shipping address

Is Returning Item(s) Free?

While we offer free shipping, unfortunately we do not offer free return shipment unless we run a certain promotions that allows you to return purchase(s) for free. You are responsible to pay the mailing cost when sending the item back to us.

Got unanswered questions? Contact us